We’re completely transparent about our fees on our platform - there are none - so we want to be completely transparent about how our platform works and the security that we’ve implemented to keep your data safe.
We implement modern security on Wonderful, using TLS 1.2 and the draft of TLS 1.3 on the entire platform and we do not support old or weak encryption types or ciphers.
Wonderful is hosted in Amazon Web Services in European data centres (DCs). Our primary centre is their UK South DCs and we use their North Europe DCs for resiliency and backups.
We also use Cloudflare for security services at the edge, therefore no request hits our platform directly - it is proxied. Cloudflare offers DDoS protection and Web Application Firewalls to protect our infrastructure.
We do not store our passwords in plaintext and all passwords are stored hashed. We do encourage you to chose a strong, unique password for all of your online services and not use the same, or breached passwords, for anything.
You can check for breached passwords and accounts over at the free service, HaveIBeenPwned.
Please report all security and data concerns to us via our helpdesk or via encrypted email. You can find our email for this and our Public PGP Keys on our Data and Security Enquires page.
We monitor our help desk and emails very regularly, so we try to get back to you within the day of any data and security issues being reported.
We recognise the selfless commitment made by fundraisers who train for months to run marathons, face their fears by jumping out of aeroplanes or open their homes to the community for charity bakes and coffee mornings. We believe the charities they support should receive EVERY PENNY from their fundraising efforts.
We also believe that Gift Aid (a scheme enabling charities to reclaim tax on donations made by UK taxpayers) should be directed IN FULL to the charities. This is why the Wonderful Organisation does not generate profit (or even cover costs) by deducting money from fundraisers' sponsors or Gift Aid contributions.
We are a non-profit organisation funded entirely by like-minded, philanthropic businesses. That's what makes us wonderful!