Frequently Asked Questions

Fundraisers

  • How do I get listed as a Fundraiser?

    Our site is completely free to use, so if you haven't signed up yet, head over to Create a Page. Once there, you'll complete a short form to create your Fundraising Page. The process is straightforward and you can create multiple Fundraising Pages.

  • How will I know if somebody sponsors me?

    Once your Fundraising Page has been created, you'll receive notifications by email whenever somebody sponsors you. Unless they choose to be anonymous, the amount each person sponsors and any messages of encouragement will be posted on your Wonderful Fundraising Page too.

  • Can I list more than one fundraising activity?

    Absolutely! You can take part in lots of events and create multiple Fundraising Pages to generate sponsorship opportunities for different charities.

  • What if I am unable to complete the event?

    In effect, the Wonderful website operates as a donation website. Money from Sponsors' cards is collected at the point they donate and held in our bank account to pass to Charities each month. Since we are a non-profit organisation, any interest earned on funds in our bank account is also passed to Charities we support. Should you be unable to complete your event - for any reason - the Charity you are supporting will still receive the payment made by your Sponsors.

  • Can I choose which Charities to support?

    Yes. And we'll be adding more Charities to the site over the coming weeks with a commitment to cover causes close to as many of your hearts as we can. If a Charity you'd like to support isn't listed, please let them know by sending them a link to our Charities Page.

  • What about Gift Aid?

    If you create a Fundraising Page with us, EVERY PENNY of Gift Aid is for the charity you are supporting. We do not make deductions from Gift Aid to cover our own costs or generate profit. Please note, the rules applying to Gift Aid must be followed.

    Encourage your sponsors to provide a single name and address for donations - which will be used ONLY for the purposes of Gift Aid administration. Some activities (for example cake sales and jumble sales, or where a series of donations are collected together) are NOT eligible for Gift Aid. For this reason, when you choose certain themes for your Fundraising Page, you may notice that the Gift Aid option has been removed. For further information about Gift Aid rules, we encourage you to read these Guidance Notes from HMRC.

Sponsors

  • How do I sponsor somebody?

    More frequently than not, you'll have been directed to a Fundraising Page created by a friend, relative or colleague, perhaps taking part in a run, swim, skydive or similar activity to raise money for a Charity. To sponsor, simply complete the short form on the Fundraising Page, adding your name and some words of encouragement if you like. (If you'd prefer your sponsorship to be anonymous, leave those fields blank.) You will be asked for an email address which is used only by our card processor, Stripe, to forward a receipt for your donation. Your email address will be used for NO other purpose.

  • Do you charge me to sponsor / donate?

    We DO NOT charge you to sponsor a Fundraiser. If you donate £10, your card will be debited by £10 and not a penny more. Any costs associated with ensuring the Charity receives the full £10 are borne by our Corporate Sponsors to ensure your generosity is directed IN FULL to the Charity which you and your Fundraiser are supporting. Remember, if you are eligible, please also check the Gift Aid consent box meaning your £10 is turned into £12.50 (further information below).

  • How do I find a Fundraiser on the website?

    You can use the search box on our home page to search for a Fundraiser by name. If you know it, adding the name of their event may help narrow the search and yield better results.

  • What about Gift Aid?

    If you are a UK taxpayer and you have paid - in the current tax year - the same amount or more in Income Tax or Capital Gains Tax as the value of your donation, please check the Gift Aid consent box which allows the charity you are supporting to boost your donation by 25p for each £1.00 you donate.

    In order to collect Gift Aid, we will need to collect your name and address. These details will be used solely for Gift Aid administration. Some activities (for example cake sales and jumble sales, or where a series of donations are collected together) are NOT eligible for Gift Aid. For further information about Gift Aid rules, we encourage you to read these Guidance Notes from HMRC.

  • How much will the charities receive?

    Our Charities receive 100% of your donation. We deduct NOTHING for providing this service because all of our operating costs are covered separately by our wonderfully generous Corporate Sponsors. We are a non-profit business, which means every donation is passed in full to our Charities. In short, we’re not in it for ourselves. We're doing this because we want to be as Wonderful as our Fundraisers, Sponsors and Charities!

  • What if the Fundraiser doesn't compete the event?

    In effect, the Wonderful website operates as a Charity donation website. Once you sponsor a Fundraiser, the money is taken immediately from your card and held to pay the Charity. We pay Charities each month and, since we are a non-profit, any interest earned on funds in our account is also passed to our Charities. Should the Fundraiser be unable to complete the event - for whatever reason - the Charity you are supporting will still receive your kind donation. We're sorry that we are unable to offer refunds but do remember: EVERY penny goes to the Charity. Nobody other than the Charity is benefiting from your generosity.

Charities

  • How is the Wonderful Organisation funded?

    Every aspect of our operation is funded by Corporate Sponsors. This includes our office space, development, customer service, web hosting, accountancy and legal services, card processing fees. This ensures that Wonderful Charities receive EVERY penny raised through the generosity of our Fundraisers and Sponsors.

  • How frequently do Charities get paid?

    We transfer all funds and consent details for Gift Aid on a monthly basis. Payment is made by bank transfer to Charities' nominated accounts. Any interest earned on funds in the Wonderful Organisation bank account is transferred to Charities on the basis of funds raised for each (i.e. proportionally). Interest is distributed at the end of our financial year.

  • What about Gift Aid?

    Details relating to Gift Aid consent are passed to our Charities with each monthly funds transfer. Gift Aid information is delivered to Charities as a .CSV file.

  • Is the Wonderful Organisation a Charity too?

    We are a non-profit company limited by guarantee. All of our costs are covered by our Corporate Sponsors. Unfortunately, Charity Commission rules do not allow us to operate as a charity. Although operating as a Charity would reduce our own costs (allowing us to support even greater fundraising activity for our Charities), we understand and accept the Charity Commission's position.

  • What do you need from Charities?

    Other than a few words describing the work of your Charity (this helps our Fundraisers and Sponsors decide which charities they'd like to support and is also used in our monthly "Featured Charities" home page section), we seek nothing in return - although, given our modest marketing budget (which we don't want to eat into at the expense of other costs borne by our Corporate Sponsors) a little help promoting our work would always be appreciated!

Can't find the answer?

If your question isn't answered here, please get in touch.

Ask at our Helpdesk

Our wonderful partners

Our wonderful partners - who support us with cash and services - make it possible for us to pass EVERY PENNY raised from your fundraising efforts and generous donations to our charities, including Gift Aid. Of course, we would be unable to do so without them.

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What makes us wonderful?

We recognise the selfless commitment made by fundraisers who train for months to run marathons, face their fears by jumping out of aeroplanes or open their homes to the community for charity bakes and coffee mornings. We believe the charities they support should receive EVERY PENNY from their fundraising efforts.

We also believe that Gift Aid (a scheme enabling charities to reclaim tax on donations made by UK taxpayers) should be directed IN FULL to the charities. This is why the Wonderful Organisation does not generate profit (or even cover costs) by deducting money from fundraisers' sponsors or Gift Aid contributions.

We are a non-profit organisation funded entirely by like-minded, philanthropic businesses. That's what makes us wonderful!

Stay informed

The Wonderful Organisation will only use the information you provide on this form to send you regular newsletter updates via email.

Copyright 2016-2018 © Wonderful Organisation
A Non-Profit Company Limited by Guarantee

Registered in England & Wales • Company Incorporation No: 9818383

Registered office: 5th Floor, Oxford Place, 61 Oxford Street, Manchester M1 6EQ
Tel: 0333 443 3333 | Email: [email protected]

Use of the Wonderful website constitutes acceptance of our Terms, Conditions and Policies.